Shopping information
Shopping online is now a fact of life, however for many people there are concerns regarding safety and fraud. Melba's Chocolates and Confectionery take your trust to shop with us online very seriously. All transactions are securely encrypted using the latest security available.
Should you encounter any difficulties in ordering online, the chances are a simple adjustment of your settings may be all that is required. And if you are still having reservations about shopping online, we welcome your telephone order on (08) 8389 7868.
Please allow approximately 7 business days to receive your order.
Troublehooting Online Ordering Problems.
Shopping on the Internet can require the ability to record a customer number onto your computer, just so we can keep a track of your order. This number is recorded as a "Cookie". If your computer is locked down totally with an Internet Security program that has disabled the ability to use Cookies, you will have difficulty ordering. To fix this is quite simple.
View your Internet Options in the program you use to access the internet and view Privacy settings. Simply add www.melbaschocolates.com.au as a trusted site. Similarly, you may need to do the same with your security software (i.e. Nortons Internet Security, Trend Internet Security etc).
Sometimes computers are secured, especially in Government departments and businesses, to disable both the running of scripts and the creation of cookies. If you are having problems ordering online, the probability is that your computer settings are not allowing you to fully utilise Melbas online shop. Please peruse our catalogue and email orders@melbaschocolates.com with your selection. Our customer service department will telephone to offer personalised service in lodging your order and accepting your payment.
Enjoy shopping online with Melba's Chocolates and Confectionery.